Common Questions


A number of benefits are available from participating in therapy. Therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, stress management, body image issues, and creative blocks. Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:

  • Attaining a better understanding of yourself, your goals, and values
  • Developing skills for improving your relationships
  • Finding resolution to the issues or concerns that led you to seek therapy
  • Learning new ways to cope with stress and anxiety
  • Managing anger, grief, depression, and other emotional pressures
  • Improving communications and listening skills
  • Changing old behavior patterns and developing new ones
  • Discovering new ways to solve problems in your family or marriage
  • Improving your self-esteem and boosting self-confidence
Everyone goes through challenging situations in life, and while you may have successfully navigated through other difficulties you've faced, there's nothing wrong with seeking out extra support when you need it. In fact, therapy is for people who have enough self-awareness to realize they need a helping hand, and that is something to be admired. You are taking responsibility by accepting where you're at in life and making a commitment to change the situation by seeking therapy. Therapy provides long-lasting benefits and support, giving you the tools you need to avoid triggers, re-direct damaging patterns, and overcome whatever challenges you face.
People have many different motivations for coming to psychotherapy. Some may be going through a major life transition (divorce, new job, children, death of a loved one or pet, etc.), or are not handling stressful circumstances well. Some people need assistance managing a range of other issues such as low self-esteem, depression, anxiety, addictions, relationship problems, conflicts and creative blocks. Therapy can help provide some much needed support, encouragement and help with skills to get them through these periods. Others may be at a point where they are ready to learn more about themselves or want to be more effective with their goals in life. In short, people seeking psychotherapy are ready to meet the challenges in their lives and ready to make changes in their lives. 
Because each person has different issues and goals for therapy, therapy will be different depending on the individual. In general, you can expect to discuss the current events happening in your life, your personal history relevant to your issues, and report progress or any new insights gained from previous therapy sessions. Depending on your specific needs, therapy can be short-term, for a specific issue, or longer-term, to deal with more difficult patterns or your desire for more personal development. Either way, it is most common to schedule regular sessions with your therapist, usually weekly or every other week. Sessions are generally about 50 minutes.  

It is important to understand that you will get more results from therapy if you actively participate in the process. The ultimate purpose of therapy is to help you bring what you learn in session back into your life. Therefore, beyond the work you do in therapy sessions, your therapist may suggest some things you can do outside of therapy to support your process - such as reading a pertinent book, journaling on specific topics, noting particular behaviors or taking action on your goals.
It is well established that the long-term solution to mental and emotional problems and the pain they cause cannot be solved solely by medication. Instead of just treating the symptom, therapy addresses the cause of our distress and the behavior patterns that curb our progress. You can best achieve sustainable growth and a greater sense of well-being with an integrative approach to wellness. Working with your medical doctor you can determine what's best for you, and in some cases a combination of medication and therapy is the right course of action.
We are participating providers for the following health plans:  

  • Blue Cross Blue Shield
  • HealthLink
  • United Behavioral Health 
  • United Health Care
  • Optum
  • UMR
For clients with other insurance plans, we usually are able to provide the documentation that your insurance company requires for reimbursement of out-of-network services.

Services may be covered in full or in part by your health insurance or employee benefit plan. If trying to determine details of your insurance coverage, we suggest asking the following questions by calling the phone number on the back of your insurance card and ask the following questions:

  • Do I have mental/behavioral health insurance benefits?
  • Do I have a deductible, how much is it, and has it been met?
  • Do I have a copay or coinsurance for therapy sessions?
  • Do I need preauthorization to see an outpatient, office based counselor or therapist?
  • How many sessions per year does my health insurance cover?
  • Is approval required from my primary care physician?
Our staff would be happy to assist in gathering this information before you schedule an appointment if you would like.

Services not covered by insurance

If your employee benefit plan does not cover services or if you do not want to use your insurance, please text, call, or email our office to discuss fees for services.

Payment 

Payment may be made by cash, check, or credit card. Payment is expected at the time of your session.

Cancellation Policy 

We understand that appointments need to be canceled and rescheduled from time to time. We ask that you kindly give us at least 24 hours in advance notice when canceling appointments so we can schedule others that need appointments. We charge a $40 fee for sessions not canceled within a 24 hour notice.

Contact 

If you have questions or would like to schedule an appointment, please text, call, or email using the information on our Contact Us page.  
Confidentiality is one of the most important components between a client and a therapist. Successful therapy requires a high degree of trust with highly sensitive subject matter that is usually not discussed anywhere but the therapist's office. Every therapist should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone. This is called “Informed Consent”. Sometimes, however, you may want your therapist to share information or give an update to someone on your healthcare team (your Physician, Attorney, etc.), but by law your therapist cannot release this information without obtaining your written permission.

However, state law and professional ethics require therapists to maintain confidentiality except for the following situations:

* Suspected past or present abuse or neglect of children, adults, and elders to the authorities, including Child Protection and law enforcement, based on information provided by the client or collateral sources.

* If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threatened to harm another person.